Effective Date: November 2024 

Arch Dentistry ("we," "us," or "our") operates the https://archdentistry.co.za/ website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. At Arch Dentistry, accessible from https://archdentistry.co.za/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by the Service and how we use it. 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. 

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in the Service. This policy is not applicable to any information collected offline or via channels other than this website. 

UPDATES TO THIS POLICY 

This policy may be updated from time to time. We will provide you with a conspicuous notice on our website or send you an email if we make major changes to this policy. We may give you advance notice. 

Collection of Data 

We collect several types of information for various purposes to provide and improve our Service to you. 

Types of Data Collected 

1. Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

- Email address 

- First name and last name 

- Phone number 

- Address, country, province, Postal code, city 

2. Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. 

3. Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

Use of Data 

Arch Dentistry uses the collected data for various purposes: 

1. To provide and maintain our Service 

2. To notify you about changes to our Service 

3. To allow you to participate in interactive features of our Service when you choose to do so

4. To provide customer support 

5. To gather analysis or valuable information so that we can improve our Service 6. To monitor the usage of our Service 

7. To detect, prevent and address technical issues 

8. To fulfil any other purpose for which you provide it 

Legal Basis for Processing Personal Data

Take note that all the information shared with us is with consent and of free will, the company will protect and preserve the information shared with us to the best of our abilities and in compliance with the Protection of Personal Information Act, 2013. 

You reserve the right to upon request that the company disclose what information is held of the Data Subject or to amend or destroy this information. 

Arch Dentistry may process your Personal Data because: 

- We need to perform a contract with you 

- You have given us permission to do so 

- The processing is in our legitimate interests and it’s not overridden by your rights

- For payment processing purposes 

- To comply with the law 

Retention of Data

Arch Dentistry will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

Arch Dentistry will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. 

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those within your jurisdiction. If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

Arch Dentistry will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information. 

Disclosure of Data 

We may disclose your Personal Data in the good faith belief that such action is necessary to:

- Comply with a legal obligation 

- Protect and defend the rights or property of Arch Dentistry 

- Prevent or investigate possible wrongdoing in connection with the Service - Protect the personal safety of users of the Service or the public 

- Protect against legal liability 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

- The right to access

– You have the right to request copies of your personal data. We may charge you a small fee for this service. 

- The right to rectification

– You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. 

- The right to erasure

– You have the right to request that we erase your personal data, under certain conditions. 

- The right to restrict processing

– You have the right to request that we restrict the processing of your personal data, under certain conditions. 

- The right to object to processing

– You have the right to object to our processing of your personal data, under certain conditions. 

- The right to data portability

– You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. 

The Service does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Consent 

By using our website, you hereby consent to our Privacy Policy and agree to its terms.